Carphone Warehouse sees benefits to SOA

As reported by this article at CIO, Carphone Warehouse, a mobile phone retailer in the UK, moved to SOA in 2005. Even though they saw immediate benefits, there were other things that were still falling behind in their IT system. There were still 53% of new service designs that were failing governance tests the first time and there was still duplication in some of the services performed.

As a result, they adopted HP Systinet. This SOA governance tool helped 95% of new service designs pass the governance test. It has also estimated that this new software will save them £526,000 over the next three years, due to the avoidance of duplicating processes. It also will allow the IT department to deliver new services to the business in the shortest amount of time possible.

Do you think that corporations selling SOA governance tools are starting to respond more to customers needs?